
Data Handling
Who are Yate Hockey Club?
We are a local sports club and we are the Data Controller. As a Data Controller we are legally required to process your personal information fairly and in a transparent manner.
How can I contact Yate Hockey Club?
If you need to contact us you can email us directly at mail@yatehockey.com
Does Yate Hockey Club have a data protection officer?
While everyone at Yate Hockey Club is committed to protecting and respecting your privacy, we have a Data Protection Officer who deals with all aspect of personal data at Yate Hockey Club. You can contact them by sending an email directly to mail@yatehockey.com.
How do you use my information for marketing purposes?
When you sign up to receive any of our email communications we will use the information you provide to us, usually just your name and email address, to enable us to send you updates.
We will process your personal information for marketing purposes based on your consent. You can withdraw your consent at any time. If you withdraw your consent, we will stop sending you our updates as requested.
Can I unsubscribe from marketing?
Don’t worry, if you decide at any point that you no longer want to receive these emails, you can unsubscribe at any time.
There are a number of ways you can do this:
• there is always an unsubscribe option at the bottom of each update we send to you;
• you can also contact us by email using any of the contact details set out in this notice.
How long do you keep my information if I opt-in?
We will generally send you updates until you choose to unsubscribe from receiving them. However, if we have not heard from you for a while or notice that you have not opened our emails in a period of 36 months, we will remove your details from our database.
There’s nothing stopping you from subscribing again at any time.
Where does Yate Hockey Club store my personal information?
All information you provide to us is stored in secure, password protected databases. We use MailChimp to handle email updates, with this data being held on servers located in the United States. MailChimp certifies to the Privacy Shield framework, so can lawfully receive EU data.
Does Yate Hockey Club share my information with anyone?
The recipients of your personal data are limited exclusively to the people who have a need to know such information to perform their responsibilities. We do not sell your personal information to any third parties.
What are my rights under data protection legislation?
Data protection legislation provides you with certain rights when it comes to the processing of your information. These rights include the right to access your information, to update incorrect information, to delete your information, to restrict processing of your information, to transfer your information and to object to its processing.
You can find further information on your data protection rights and which apply to you from the Information Commission’s Office (the “ICO”) at www.ico.org.uk
What do I do if I’m not happy?
We are committed to protecting and respecting your privacy. However, if you’re not happy with how we collect or process your information or just want some further information on your rights, you can contact us using the email addresses and postal address set out in this notice.
We will work with you to resolve any issues you may have and aim to answer any question raised by you as soon as possible. You can also make a complaint to the ICO – further information can be found at https://ico.org.uk/concerns/.